Member Engagement

  • From Churn to Charmed: Modern Member Retention Tactics

    From Churn to Charmed: Modern Member Retention Tactics

    Delighting members step is critical to ensuring renewals. Unfortunately it’s also the most difficult. Associations have to understand which content, products and programs are most interesting to members in order to keep them engaged and renewing their membership.

  • 2 Data-Driven Ways to Grow Your Membership

    2 Data-Driven Ways to Grow Your Membership

    Data is the key to understanding how members, subscribers, and anonymous website visitors interact with your association. If you can understand this data story, you can create a smart plan for engaging the right people with the right messages at the right time, ultimately growing your membership base.

  • How the Society for Scholarly Publishing uses Member Feedback to Grow Digital Offers

    How the Society for Scholarly Publishing uses Member Feedback to Grow Digital Offers

    With a Hum Customer Data Platform implementation, SSP will use real-time member and audience feedback to evolve their offerings, improve digital experiences, and match members to experiences based on interests and behaviors.

  • Optimizing Annual Meeting Programming

    Optimizing Annual Meeting Programming

    With Hum, you’ll get inspiration for improving event programming from many data sources across your organization. Hum pulls real-time engagement trends from sources like your learning systems, website, blog, marketing, and, of course, recent events, to show you what your audience is most interested in. Use this information to improve future events content, and create new programming proven to excite and engage members, including those you are most keen to reach. Make your programming more relevant, comprehensive, interesting, and better aligned to specific potential attendee populations you may currently be missing.

  • Improving Engagement with Existing Content

    Improving Engagement with Existing Content

    The Hum Platform shares content intelligence that digs deep into engagement trends across all your digital content. Understand which topics, formats, and lengths are most popular, and see how content engages by segment. Use this information to repurpose your highest-performing content, and revisit pieces that could be great with just a tweak or two. Every piece of content is full of potential, and chances are, it just needs a little refreshing.

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